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How has your career developed since joining the firm?

In leaps and bounds. I joined the firm fresh out of university, so I had very little financial knowledge. The last five years have seen me learn an incredible amount – about auditing and accounting, but also about business in general.

Since becoming a manager, I've had the chance to focus on specific sectors and develop real expertise in my chosen areas. I've also worked in California and taught at our national training centre. Last year, Accountancy Age picked me as a finalist for the Young Accountant of the Year Award. Such an accolade wouldn’t have been possible without all the opportunities I’ve been afforded here.

How would you describe the training and development here?

I joined the firm’s trainee programme and was impressed by both its content and structure. The post-qualification support is phenomenal too. There are lots of training courses available, both technical and non-technical, for employees at all levels. The firm is also excellent at knowledge sharing, which gives you real confidence in dealing with clients. It makes it that much easier to stay up to speed with the latest trends and industry developments.

Tell us about the team you work with. How would you describe the kind of person who succeeds here?

I think there are three key ingredients. First, you need to be able to see things from different points of view. You need to understand where the client is coming from as well as the firm's position on issues.

Second, you need to be a team worker. Much as we strive to understand everything about our clients’ business, there's no way one member of the team can do all the work or know every issue the client is facing. You need to be able to draw knowledge from other members of the team to ensure you’re providing the best service.

Third, you need to be resilient. Working with clients can be challenging. The most demanding clients, however, are also often the most rewarding.

What’s the most surprising thing about Grant Thornton?

I was really struck by how down-to-earth people are here. Before joining, I was aware that this was a hugely respected international firm. So I expected a stuffy, corporate environment. The reality, however, couldn’t be more different. Every day I go to work with a load of people who I genuinely consider to be friends.